Last updated: October 2026 · Hampshire Garden Co · Will McGann
Hampshire Garden Co is a trading name of Hampshire Garden & Grounds Ltd, a private limited company registered in England and Wales (company number 17392144). The business is run by Will McGann and based in Chandler's Ford, Hampshire.
Hampshire Garden & Grounds Ltd ("we", "us") is the data controller for the personal information you provide to us. This policy explains what data we collect, why we collect it, and how we use it.
When you submit an enquiry through our website contact form, we collect the following personal information:
If you become a client, we also keep your address, the details of visits, quotes and invoices, and any notes or photos needed to carry out the work. You can see your own quotes, visits and invoices in our client portal.
If you use the chat on our website, we keep the conversation and any details you give in it (such as your name, contact details, address and what you'd like done), so that Will can reply to your enquiry. The chat is answered by an automated assistant; Will reads every enquiry. Please don't share anything in the chat that you wouldn't put in an email.
We do not collect any payment information, sensitive personal data, or data from children under the age of 16.
We use the information you provide solely for the following purposes:
We will never use your data for marketing purposes without your explicit consent, and we will never sell your data or share it with anyone other than the service providers listed below, who help us run the business.
Under UK GDPR, we process your personal data on the following legal bases:
We retain your personal information only for as long as necessary. Enquiry data is kept for up to 12 months. If you become a client, we may retain your contact details for the duration of our working relationship and for up to 2 years afterwards for administrative purposes. Invoices and other financial records are kept for as long as the law requires (normally six years).
You can request deletion of your data at any time by contacting us at hello@hampshiregardenco.co.uk.
With your permission, our website uses Google Analytics to count visits and see which pages are popular. Google Analytics only runs if you click Accept on the cookie bar; if you click Decline, no analytics cookies are set. You can change your mind at any time using Cookie Settings at the bottom of every page. Google Analytics sets cookies and collects information such as the pages you visit, your device and browser, and your approximate location. It does not tell us who you are. You can also block these cookies in your browser settings or with Google's opt-out add-on at tools.google.com/dlpage/gaoptout.
We do not use Facebook Pixel or any advertising trackers. Other cookies are only those needed for the website to work (such as form handling by Netlify).
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at hello@hampshiregardenco.co.uk or call 07508 723 444. We will respond within 30 days.
We take reasonable steps to protect your personal information. Enquiry data submitted via our website is processed securely through Netlify's form handling service and stored in our own password-protected business system. We do not store your data in any unsecured systems.
We use the following service providers, who process data on our behalf:
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection authority:
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check back periodically.
If you have any questions about this policy, please contact us at hello@hampshiregardenco.co.uk.